Crisis Intervention

A crisis, like a sudden medical issue, can be challenging if there's no existing plan to handle urgent decisions. Our care managers at Elder Care Consultants are invaluable in such situations, able to respond quickly to emergencies.

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Speed and clear communication are essential. We ensure that accurate information is shared promptly among family members, regardless of their locations, and the professional care team.

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Here's a typical scenario: An individual might experience a medical emergency, such as a fall or stroke, leading to an emergency room visit and a hospital stay. While it may initially appear that the patient will stay in the hospital until fully recovered, a sudden discharge might require a fast decision about choosing a rehabilitation facility, often with little guidance besides a list of options.

Families often face numerous questions:

• What are your rights?

• How can you quickly assess the quality of rehab facilities suggested by the hospital?

• What do Medicare and Medicaid cover in these situations?

• What about long-term care insurance?

• How can you prepare the home and arrange necessary care services if the patient is discharged home instead of to a facility?

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At Guiding Seniors, we have strong connections with hospital and facility staff, allowing us to advocate effectively for our clients and swiftly create a comprehensive plan for immediate and short-term care. This initial response can lead to evaluating longer-term goals and options. We're familiar with local facilities and can assist in comparing them. If our client needs home care after discharge, we can help organize a care team and get the home ready.Crises can also arise when care at home or in a facility is already in place but there's a sudden change in the medical condition. 

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In these cases, our care managers are ready to help you adjust the care plan as needed.